Canadian Patient Safety Week is October 23rd-27th. This year’s theme is Small Changes. Big impact. Safer Care.

Even small things can have a big impact when it comes to safer care. Small things like asking questions, engaging in discussions, and proactively taking action.

If you're at ACH, be sure to check out the interactive activities with some fun prizes in the cafeteria!

On October 12th, representatives from the Health Quality Council of Alberta (HQCA) presented the Pediatric Eating and Swallowing (PEAS) project with a 2023 Patient Experience Award. The Patient Experience Awards celebrate and help spread knowledge about projects or programs that improve the patient experience in accessing and receiving healthcare services.

Pediatric Eating And Swallowing (PEAS) is a quality improvement initiative to standardize services and improve care for children with a pediatric feeding disorder (PFD) in Alberta. The PEAS mission is to capture the spirit and harness the power of collaboration to enhance and standardize interdisciplinary practice in the area of eating, feeding and swallowing, in order to attain the best outcomes for our patients and their families.

Many thanks to our group of advisors who provided important input and feedback to this project!

Check out the HQCA video about PEAS.

We're excited to celebrate the 12th annual Patient and Family Centred Care Week at ACH from November 4th to 10th. This year's theme is "Partnership Makes a World of Difference". We have lots of activities planned for the site. Get involved in the celebration, the energy, and the fun! Please contact us if you have questions about the week's activities.

Get involved by getting a team together and planning your entry into the PFCC Week 2023 Team Challenge. Your challenge is to create a visual representation of the theme using the object provided. This year, we have a wood circle to fit with our theme of 'partnership makes a world of difference".

Your team needs to be three or more people from your service area/unit/clinic or from across the site. We provide the wood circle - you provide the decorating supplies and your creative talent. All entries will be displayed during PFCC Week with a prize and trophy going to the top three teams.

Click here to enter the challenge and receive your circle to decorate. Circles need to be returned by October 31st.

Patients and Families

Do you know someone at ACH* that has made a difference in your care journey?

You are invited to put their name forward to be recognized during PFCC Week. This may be any staff, physician or volunteer whose action, big or small, has made a difference for you.

All individuals will receive a certificate and button and will be honoured at the PFCC Week Celebration. 

Click here for the submission form. 

*ACH includes Rotary Flames House and the Child Development Centre.

We'll be starting the week off right with music and cake in the cafeteria on Monday November 6th at Noon. A choir from the New West Society will be entertaining us at 12:15 and then everyone is invited to share a piece of cake to get the week started.

While you are there take in our displays and activities and be the first to vote for your favorite entry into the team challenge.

Beyond the Walls: Partnering with People and Communities to Achieve Health with Cormac Russell. Monday, November 6, 12:00-1:00pm

In this online session, Cormac will talk about how communities and citizens are co-creators of health and how our health systems can be better guests in the lives of people and communities we serve.

Cormac is a social explorer, an author and a much sought-after speaker. He is the Founding Director of Nurture Development and a member of the Asset-Based Community Development (ABCD) Institute, at DePaul University, Chicago. Over the last 25 years, Cormac’s work has demonstrated an enduring impact in 35 countries around the world. He has trained communities, agencies, NGOs and governments in ABCD and other community-based approaches in Africa, Asia, Australia/Oceania, Europe and North America.

Brought to you by AHS Engagement and Patient Experience.

Register here.

Wednesday, November 8th, 12:00-1:00

Join us in the cafeteria where entertainment will be provided by our piano player.

Feel free to stop by and request a song!

AHS Engagement and Patient Experience is offering their second Patient Experience Showcase on Wednesday, November 8th from 11:00am - 2:00pm.

15 presenters from across AHS who will share their ideas and practices to improve patient experience. At the top of each hour, a group of presenters will give a snapshot presentation of their work and then you select two breakout sessions to go to for a deeper dive.

There will be three, one-hour rounds, starting at the top of the hour, come to one, two or all three!

Register here.

Join us for the PFCC Week wrap-up in the Amphitheatre (4th floor) on Friday, November 10th from 12:00-1:00pm. Refreshments will be served.

At 12:15 we will have a short program at which we will hear a patient/family story, acknowledge the staff Partnership Champions that were recognized by patients and families, and find out the winners of the PFCC Week Team Challenge.

All are welcome!