PFCC - Newsletter

You can learn about Patient and Family Centred Care activities at Alberta Children's Hospital by reading our monthly e-newsletter - Together We're Better. This newsletter will give you insight into Family Centred Care Initiatives, profile our Family Centred Care champions, and keep you up to date on upcoming education opportunities. Archived copies are available on the FCRC website.

To receive the newsletter via email, please Join Our Mailing List.

September 2022 Edition

Join us in celebrating Patient and Family Centred Care Week at the Alberta Children's Hospital, October 3-7. The theme is "Journeying Together", in recognition of the Alberta Children's Hospital 100 years. 

This year, we are excited to be returning to a full schedule of activities and events. Check out the displays and activities in the cafeteria during the week! There is something for everyone!

The Team Challenge is Back!

Bring together a team of 3 or more and decorate a cardboard suitcase to represent the Patient and Family Centred Care Journey. 

We provide the suitcase, you provide the creativity and decorating supplies. Entries must be completed by September 28th.

All entries will be displayed in the cafeteria during the week and one will be chosen the winner at the end of the week. 

To enter, complete this entry form. Any questions, contact our team at 

Staff Recognition

Patients and Families

Do you know someone at ACH* that has made a difference in your care journey?

You are invited to put their name forward to be recognized during PFCC Week. 

All individuals will receive a certificate and button and will be honoured at the PFCC Week Celebration. 

Click here for the submission form

*ACH includes Rotary Flames House and Child Development Services.

PFCC Week Keynote Presentation Webinar - October 3

Moving PFCC Forward: Opportunities for Partnership to Promote Healing and Transformation

Monday, October 3   12:00-1:00pm

Featuring Bev Johnson, President and CEO of the Institute of Patient and Family Centred Care

With her knowledge of PFCC and experience with health care systems from around the world, Bev Johnson will share emerging practices for building effective relationships, and shed light on strategies that can help us support AHS colleagues, patients and families in healing, rebuilding trust, and working together. 

Click here to register for this online webinar brought to you by AHS Engagement and Patient Experience.

Free Coffee on Us! - Wednesday, October 5

In honour of Patient and Family Centred Care Week, enjoy a complimentary small coffee, hot chocolate, or regular tea on us!

Go the Mountain View Cafe (main floor cafeteria) and say the phrase "PFCC Week 2022" before paying. 

Open to all patients, families, staff, physicians, and volunteers.

Please note: one per person, limited supply.

PFCC Week Webinar - Thursday, October 6

PFCC Grand Rounds: It's the Little Things: PFCC is how you do your thing

Thursday, October 6, 12:00-1:00pm

PFCC isn't another thing to do; it's how you do your thing. It's a philosophy of practice and a way of providing care. Come hear stories from a variety of your colleagues about how we can let PFCC inform how we care for patients and families (regardless of our role) - and the difference it makes for patients, families, and ourselves when we do. 

Click here to register for this online webinar brought to you by the Calgary Zone Patient and Family Centred Care Week Working Group

ACH 100th Anniversary - Add to the Time Capsule

100 years from now, what we know to be today’s modern healthcare system will be a distant memory. ACH would like to provide tomorrow’s generation with a glimpse at the myriad of experiences and insights we have today, as well as our hopes and dreams for the future. The hospital is creating a time capsule to celebrate the 100th anniversary of Alberta Children’s Hospital, to be opened in 2122.

There are two themes for the time capsule:

First - A snapshot of healthcare as we know it – a chance for future caregivers to hold a moment of time in their hands and feel what it was like to walk into ACH in 2022. From personal messages to hand drawn pictures, or a keepsake you find personally meaningful, patients, families, staff, physicians, and volunteers are asked to submit something that encapsulates the ACH we all know and love today, for future generations to enjoy tomorrow.

Second - What do you think pediatric healthcare will look like in 2122? What are your hopes and dreams for future generations of children and youth?

You are welcome to choose one or both themes.

To submit an item for the time capsule, for either theme, please email:  All written submissions should be 400 words or less.