PFCC - Become Involved
Patient and Family Advisors
Patient and Family Advisors are patients, families, and other caregivers who partner with hospital healthcare providers to help improve the quality of our hospital's care for all patients and families.
In doing so, Patient and Family Advisors offer invaluable insights and input into the care and services offered within the hospital based on lived experiences. They also have the ability to identify what the hospital is doing well and what can be improved, as well as, contribute to developing solutions.
There are many different ways Patient and Family Advisors can partner with healthcare providers at Alberta Children's Hospital, from providing occasional input from the comfort of one's home to sitting on a formal committee or council at the hospital.
Refer to the Alberta Children's Hospital Patient and Family Engagement Model.
A Patient and Family Advisor is a patient*, family member (or caregiver) of a patient, who has received care at Alberta Children's Hospital, through any one of our service areas (e.g. Emergency Department, Inpatient and/or Outpatient Clinic).
The most important qualification a Patient and Family Advisor can have is experience as a patient and family member and a passion for wanting to improve the healthcare experience for all patients and families. We will provide any necessary training and support for Advisors to be successful in their engagement role.
*We welcome Youth to become involved and will seek parent/guardian permission to participate as appropriate.
Becoming a Patient and Family Advisor
Become a Patient and Family Advisor by joining our Patient and Family Centred Care (PFCC) Network.