Patient and Family Centred Care Week
- PFCC Week 2024
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- All nominees will receive a PFCC Week 2024 - Partnership Champion certificate and button from the ACH PFCC team.
- To submit your nomination, either fill out the online form or email us with the information at achpfcc@AHS.ca. You are more than welcome to submit multiple nominations.
- Carol Fancott, Director
- Kortnee Tilson, Patient Partner
- Health Excellence Canada
- Nicola Martens, SPCC Policy Instructor
- Consuelo (Coty) Ong, Senior Patient Safety Specialist
- Alberta Health Services
- Dr. Colin Del Castilho, Facility Medical Director, SHC
- Velma Mockett, Patient Family Advisor, Citizen Advisory Team, SHC
- Alberta Health Services
Alberta Children's Hospital
November 18 to 22, 2024
You are invited to participate in Alberta Children's Hospital 13th annual Patient and Family Centred Care (PFCC) week to help raise awareness, promote action and celebrate the great work being done within the hospital.
The theme this year is Connecting Through Shared Commitments.
PFCC Week will kickoff with a launch party at noon on Monday, November 18th. Come to the cafeteria to check out the displays, hear music from a choir of the New West Symphony, and enjoy some cake!
Piano Hour will be hosted on Wednesday, November 20th from noon to 1:00pm in the cafeteria. Feel free to stop by and enjoy the tunes.
Displays and Activities
Displays and Activities
Check out the displays and activities in hospital’s main gathering space (cafeteria) Monday through Friday.
Families, staff, and physicians are encouraged to answer our interactive question “What do you commit to?”. Write on a speech bubble to help fill our display with colour and energy! Tell us which shared commitments are important to you. How would you describe the experience of connecting through shared commitments with patients, families, with healthcare providers. We want to make the Shared Commitments display overflow with colour, learning, and ideas!
Take time to reflect on Shared Commitments by viewing the entries into this year’s team challenge and vote for your favourite. The winners will be announced at Friday’s celebration.
Team Challenge
Organize a team of 3 or more to decorate a blank wooden speech bubble in the theme of Shared Commitments. Teams can be made up of colleagues from the same service/clinic/unit or a hybrid of different colleagues across the hospital.
We supply the wooden speech bubble, and you provide a dose of creativity and your own decorating supplies.
To request a speech bubble, submit this online form.
All entries will need to be delivered to the FCRC by Tuesday, November 12th, 2024 and will be on display during PFCC Week.
The top three entries will be selected by popular vote (50%) and judges selection (50%). Winner will be announced at the PFCC Week Celebration on Friday.
For more information or if you have any questions email PFCC at achpfcc@AHS.ca, or call 403-955-2456
Recognize Staff, Physicians and Volunteers
Patients, Families, and Caregivers! We invite you to recognize staff (clinical and non-clinical), physicians, and volunteers at the Alberta Children’s Hospital, Child Development Centre, and Rotary Flames House, for the difference they've made in your healthcare journey. Please tell us about a staff member(s) who has gone above and beyond to build a strong relationship with you and your family.
Celebration Event – Friday, November 22nd
Come join us in the Amphitheatre for a celebration event from NOON-1:00pm
We will be sharing a family story, the winner of the PFCC Week Team Challenge, and celebrating all the PFCC Partnership Champions of the week. Snacks will be served.
Webinars
Brought to you by AHS Engagement & Patient Experience
18 Nov 2024Webinar - Bringing it all together: Engagement, equity and patient safety
NOON - 1:00 PM - Virtual
In this session, Carol and Kortnee offer their insights into the centrality of patient experience that weave together these core elements of safety, equity and engagement, highlighting their intersections in practice, within organizations and health systems, using both evidence and experiential knowledge. The audience will have an opportunity to reflect on their own practices that enhance engagement capabilities and an equity-orientation to support rethinking patient safety.
20 Nov 2024Webinar - Precision health: The future of personalized care
NOON - 1:00 PM - Virtual
Join two AHS staff who are also recent graduates from the University of Calgary’s Precision Health Master's program to deepen your understanding of what precision health means for the future of patient-centred care and discover inspiring examples of how it's being implemented right here in Alberta.
21 Nov 2024Webinar - Patient & Family Centred Care (PFCC) Grand Rounds: Do We Truly Involve Patients? Challenging Assumptions in Patient & Family Centred Care
NOON - 1:00 PM - Virtual
Hear from South Health Campus Facility Medical Director, Dr. Colin Del Castilho and seasoned patient family advisor, Velma Mockett from the South Health Campus
Citizen Advisory Team to learn more about the essential role of the patient’s voice in patient and family centred care.
For More PFCC Resources
To learn more about Patient & Family Centred Care (PFCC) and the resources available to support patients, families, and staff visit the PFCC Resources page.
- PFCC Week 2023
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- All nominees will receive a PFCC Week 2023- Partnership Champion card and button from the ACH PFCC team.
- To submit your nomination, either fill out the online form or email us with the information at achpfcc@AHS.ca. You are more than welcome to submit multiple nominations.
Alberta Children's Hospital
November 4 to 10, 2023
You are invited to participate in Alberta Children's Hospital 12th annual Patient and Family Centred Care (PFCC) week to help raise awareness, promote action and celebrate the great work being done within the hospital.
The theme this year is Partnership Makes a World of Difference.
Launch – Monday, November 6th
PFCC Week will kickoff with a launch party at noon on Monday, November 6th. Come to the cafeteria to check out the displays and listen to some special music from Nu West Symphony and Chorus at 12:15. After the choir performance, we’ll be serving cake.
Displays and Activities
Displays and Activities
Check out the displays and activities in hospital’s main gathering space (cafeteria) Monday through Friday.
Families, staff, and physicians are encouraged to share how partnership makes a world of difference. Write on a circle to help fill our Partnership Tree with colour and energy! Tell us what partnership means to you? How would you describe the experience of partnership with patients, families, with healthcare providers or working with your teams and others? We want to make our Partnership Tree overflow with colour, shared knowledge and ideas!
Take time to reflect on partnership by viewing the entries into this year’s team challenge and vote for your favorite. The winners will be announced at Friday’s celebration.
Check back for additional activities and resources coming soon!
Team Challenge
Organize a team of 3 or more to decorate a blank wooden circle in the theme of Partnership makes a World of Difference. Teams can be made up of colleagues from the same service/clinic/unit or a hybrid of different colleagues across the hospital.
We supply the wooden ‘world’ and you provide a dose of creativity and your own decorating supplies.
To request a circle, submit this online form .
All circles will need to be delivered to the FCRC by Monday, October 30th, 2023 and will be on display during PFCC Week.
The top three entries will be selected by popular vote (50%) and judges selection (50%). Winner will be announced at the PFCC Week Celebration on Friday.
For more information or if you have any questions email PFCC at achpfcc@AHS.ca, or call 403-955-2456
Recognize Staff, Physicians and Volunteers
Patients, Families, and Caregivers! Help us recognize staff (clinical and non-clinical), physicians, and volunteers at Alberta Children’s Hospital, Child Development Centre, or Rotary Flames House, for moments, big or small, where you have felt supported on your child’s healthcare journey through partnership in the last year.
Celebration Event – Friday, November 10th
Come join us in the Amphitheatre for a celebration event from 12:00-1:00pm
We will be sharing a family story, the winner of the PFCC Week Team Challenge, and celebrating all the PFCC Partnership Champions of the week. Snacks will be served.
Webinars
6 Nov 2023Webinar - AHS Keynote: Cormac Russel “Beyond the Walls: Partnering with People and Communities to Achieve Health”
NOON - 1:00 PM - Virtual
The interactions we have with people in our health system represent a small part of their overall health and wellness. In this presentation, Cormac will talk about how communities and citizens are co-creators of health and how our health systems can be better guests in the lives of people and communities we serve. He will give space for conversation about breaking down silos, advancing health through asset-based community approaches, and how equity in partnership is key.
Brought to you by AHS Engagement & Patient Experience
8 Nov 2023Webinar - AHS Webinar: Patient Experience Showcase II
11:00 AM - 2:00 PM - Virtual
A fast-paced online event for people who are passionate about improving the experience for patients/residents/clients, family/support persons, and staff. It's an awesome opportunity to share your great ideas and practices, and network with an audience from across the province!
Brought to you by the Calgary Zone Patient & Family Centred Care team.
For More PFCC Resources
To learn more about Patient & Family Centred Care (PFCC) and the resources available to support patients, families, and staff visit the PFCC Resources page.
- PFCC Week 2022
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Alberta Children's Hospital
October 3 to 8, 2022
Alberta Children's Hospital 11th Annual Patient and Family Centred Care (PFCC) week - to help raise awareness, promote action and celebrate the great work being done within the hospital.
The theme this year was Journeying Together, in celebration of Alberta Children’s Hospital turning 100.
Alberta Children’s Hospital has a long-standing history of patient and family centred care practices, starting at the first pediatric orthopedic hospital in 1922. We looked back on the history and evolution of patient and family centred care.
PFCC Week Information and Activities
Team Challenge
The challenge was to organize a team of 3 or more to decorate a blank suitcase in the theme of Journeying Together. Teams could be made up of colleagues from the same service/clinic/unit or a hybrid of different colleagues across the hospital.
We supplied the cardboard suitcase and you provided a dose of creativity and your own decorating supplies.
Webinars
3 Oct 2022Webinar - Moving PFCC Forward: Opportunities for Partnership to Promote Healing and Transformation
6 Oct 2022Webinar - It’s the Little Things: PFCC is How You Do Your Thing
PFCC isn’t another thing you do; it’s how you do your thing. It’s a philosophy of practice and a way of providing care.
Come hear stories from a variety of your colleagues about how we can all let PFCC inform how we care for patients and families (regardless of our role) – and the difference it makes for patients, families, and ourselves when we do. < br/>For: All staff, physicians, and volunteers are welcome to attend.
Brought to you by the Calgary Zone Patient & Family Centred Care team.
If you have questions or would like more information, please contact Alberta Children’s Hospital Patient & Family Centred team at achpfcc@AHS.ca
For More PFCC Resources
To learn more about Patient & Family Centred Care (PFCC) and the resources available to support patients, families, and staff visit the PFCC Resources page.
- PFCC Week 2021
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- Patients, Families, and Caregivers! Help us recognize staff (clinical and non-clinical), physicians, and volunteers at Alberta Children’s Hospital, Child Development Centre, or Rotary Flames, for the moments when you have felt seen, heard, valued, and/or emotionally understood or supported. These moments can be small or big.
- All nominees will receive a PFCC Week 2021- Patient & Family Centred Care North Star Champion card and button from the ACH PFCC team.
- To submit your nomination, either fill out the nomination form or email us with the information at achpfcc@ahs.ca. You are more than welcome to submit multiple nominations.
- ACH Staff, Physicians, and Volunteers! Recognize fellow staff members (clinical and non-clinical), physicians, and volunteers at Alberta Children’s Hospital, Child Development Centre, or Rotary Flames, who you think exemplify Patient & Family Centred Care.
- Go to Insite and send them a PFCC e-Card (under - **This Month**)
- Download a PFCC Week 2021 Word Search
- Download a PFCC Week 2021 Colouring Sheet
- Check out the displays on ACH's 2nd and 4th floors Monday through Friday.
Patient & Family Centred Care is our North Star
October 4 - 8, 2021You are invited to participate in Alberta Children's Hospital 10th Annual Patient and Family Centred Care (PFCC) week. PFCC Week is an opportunity to increase awareness of the value of PFCC, celebrate how we practice PFCC each and every day at Alberta Children’s Hospital, and consider how, with PFCC as our north star, we can further embed the principles and practices of PFCC into our work and how we care for patients and families.
Patient & Family Centred Care is “an approach to the planning, delivery, and evaluation of health care that is grounded in mutually beneficial partnerships among health care providers, patients, and families. It redefines the relationships in health care by placing an emphasis on collaborating with people of all ages, at all levels of care, and in all health care settings.” (Institute for Patient-and Family-Centered Care).
PFCC is associated with improved patient outcomes, improved patient experience, improved staff experience, and reduced costs.
To find out more, watch the PFCC Week video.
PFCC Week Information and Activities
Recognize ACH Staff, Physicians & Volunteers
PFCC Information
Share the infographics below with your staff and physician colleagues, patients, and families.
Activities
Displays
If you have questions or would like more information, please contact Alberta Children’s Hospital Patient & Family Centred team at achpfcc@AHS.ca
For More PFCC Resources
To learn more about Patient & Family Centred Care (PFCC) and the resources available to support patients, families, and staff visit the PFCC Resources page.
- Patients, Families, and Caregivers! Help us recognize staff (clinical and non-clinical), physicians, and volunteers at Alberta Children’s Hospital, Child Development Centre, or Rotary Flames, for the moments when you have felt seen, heard, valued, and/or emotionally understood or supported. These moments can be small or big.
- PFCC Week 2020
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Alberta Children's Hospital
November 2nd to 5th, 2020
You are invited to participate in Alberta Children's Hospital (ACH) 9th annual Patient and Family Centred Care (PFCC) Week. Due to the COVID-19 pandemic we are having to limit our normal PFCC Week activities and events for the safety of patients, families, and staff at ACH. As a result, this year we will be focusing on recognizing and supporting ACH, Child Development Centre, and Rotary Flames staff (clinical or non-clinical), physicians, and volunteers.
We are looking for patients and families to think of those little moments when someone's kindness and/or action made a difference for your family in the last few months. Alternatively, patients and families can provide words of encouragement and support given these tough times in healthcare. In past years, these submissions from patients and families have warmed the hearts of all those that have received them.
During PFCC Week, individuals will be sent a PFCC Week 2020 - Thank You printable e-card through the ACH PFCC team.
To submit your message of support, either fill out the nomination form or email us with the information to achpfcc@ahs.ca. You are more than welcome to submit more than one message of support.
- PFCC Week 2019
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- Creating connections with patients and their families so that they feel listened to, respected, seen as an individual, and feel they are being uniquely cared for
- Recognizing that healthcare providers are people too and also need to feel valued and respected
- Removing barriers between ourselves and others to make a connection
- It’s the little things that can make all the difference
Alberta Children's Hospital
November 4th to 8th, 2019
You are invited to participate in Alberta Children's Hospital 8th annual Patient and Family Centred Care (PFCC) week to help raise awareness, promote action and celebrate the great work being done within the hospital.
The theme this year is: The Human Connection
It is well recognized how human connections are key to the promotion of health and prevention of illness, and how they can make a difference during distress. This year's PFCC Week will celebrate all these connections (patients, families, staff, volunteers, and others) and promote the importance of:
All Week
Displays and Activities
Check out the displays and activities in ACH's main gathering space (cafeteria) Monday through Friday.
4 NOV 2019PFCC Week Kick-Off Event
NOON - 1:00 PM - Main Gathering Space (Cafeteria)
Join us to kick off the week. Cake will be served.
5 NOV 2019Webinar - Hands on/Hands off: The importance of Touch in Clinical Care
NOON - 1:00 PM - Conference Room 6
Please join us as Dr. Martina Kelly shares the power of physical touch in clinical care.
7 NOV 2019Human Connection through Mindfulness
NOON - 1:00 PM - Conference Room 6
In this session, you will be guided through some gentle mindful exercises that will deepen our capacity to connect.
8 NOV 2019PFCC Week Celebration
NOON - 1:00 PM - Conference Room 6
Please join us to celebrate ACH Staff Champions and the winner of the Team Challenge. Snacks will be served. Presentation starts at 12:15.
For more information email PFCC or call 403-955-2396.
Nominate an ACH Physician or Staff (clinical or non-clinical)
Patients, families, and caregivers, help us to recognize staff (clinical and non-clinical), physicians, and volunteers at Alberta Children’s Hospital* for the moments where you have felt seen, heard, valued, and/or emotionally understood or supported. These moments can be small or big.
We will celebrate the person you nominate by presenting them with a PFCC Week 2019 – The Human Connection Staff Champion button to wear during the week and by acknowledging that at the PFCC Week Celebration Event.
Think of those little moments when someone’s kindness and/or action made a difference for your family.
*Alberta Children's Hospital includes the Child Development Centre and the Rotary Flames House.
All nominees will be presented with a Care is a Family Affair button to wear during PFCC Week – Nov 4th to 8th. These buttons will be created by a patient, family and staff working group.
The Human Connection Team Challenge
Bring together an ACH team and show your thoughts about the human connection by decorating a 12" x 12" puzzle piece.
We supply the puzzle piece and you provide your own decorating supplies.
Check back soon for more information about the week!
For more information email PFCC or call 403-955-2456
- PFCC Week 2018
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- Including family and caregivers, as defined and identified by the patient
- Recognizing the diversity of modern families when considering the best approaches to advance and incorporate family presence
- Adopting practices where families are considered vital partners in care planning: their input is asked for, respected and acted on
- Supported the presence of family members/caregivers, as defined and identified by the patient and family/caregiver
- Recognized the diversity of modern families when considering the best approaches to advance and incorporate family presence
- Demonstrated that families are considered vital partners in care planning: their input is asked for, respected and acted on
- AHS Employees and Physicians: My Learning Link
- Public and Non-AHS Employees email: QPSE@ahs.ca
Alberta Children's Hospital
November 5th to 9th, 2018You are invited to participate in Alberta Children's Hospital 7th annual Patient and Family Centred Care (PFCC) week to help raise awareness, promote action and celebrate the great work being done within the hospital.
The theme this year is: Care is a Family Affair
This year's theme, Care is a Family Affair celebrates family presence awareness, philosophy, and practices through promoting the importance of:
We asked patients, families, staff, and volunteers at the Alberta Children's Hospital, Rotary Flames House, Child Development Services, and various ACH Advisory Councils about the importance of family presence in the healthcare environment.
All Week
Displays and Activities - check out the displays and activities in ACH's main gathering space (cafeteria) Monday through Friday.
Nominate an ACH Staff/Team/Program or Service Area
Patients, families and caregivers, help us to recognize staff (clinical and non-clinical), physicians, and volunteers at Alberta Children's Hospital* who have supported you in any of the following ways:
Think of those little moments when someone's kindness and/or action made a difference for your family.
*Alberta Children's Hospital includes the Child Development Centre and the Rotary Flames House.
All nominees will be presented with a Care is a Family Affair button to wear during PFCC Week – Nov 5th to 9th. These buttons will be created by a patient, family and staff working group.
To submit your nomination, either fill out the nomination form or email us with your nomination information at achpfcc@ahs.ca. You are welcome to submit more than one nomination.
Care is a Family Affair Team Challenge
Bring together an ACH team and show your thoughts about family presence by decorating a 8x10” frame. We supply the frame - you provide your own decorating supplies.
PFCC Week Celebration
On Friday, November 9th from Noon to 1:00 PM join us to celebrate ACH Staff Champions and the winner of the Team Challenge. Snacks will be served. Presentation starts at 12:15.
Location: Kinsmen Learning Centre Auditorium (4th Floor)
Events
7 NOV 2018Webinar
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Care is a Family Affair
Come to view it in Room B2-200 or register to view on your own computer.
-
Register:
Check back soon for more information about the week!
For more information email PFCC or call 403-955-2456
- PFCC Week 2017
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A Summary of PFCC Week 2017 - In the Numbers
Alberta Children's Hospital
November 6th to 10th, 2017You are invited to participate in Alberta Children's Hospital 6th annual Patient and Family Centred Care (PFCC) week to help raise awareness, promote action and celebrate the great work being done within the hospital.
The theme this year is:
See what our patients, families, volunteers and staff have to say about compassion:
All Week
Displays and Activities - check out the displays and activities in ACH's main gathering space (cafeteria) Monday through Friday.
Nominate a Healthcare Provider
Patients and families, help us to recognize staff, physicians, and volunteers at Alberta Children's Hospital who have demonstrated compassion in their interaction with you and your family. Think of those little moments when someone's kindness and empathy made a difference in your day. All nominees will be acknowledged during PFCC Week. (Note: Alberta Children's Hospital includes the Child Development Centre and the Rotary Flames House.)
Compassion Team Challenge - ACH has
Bring together an ACH team and show your thoughts on compassion by decorating a 12” paper mache heart. We supply the heart - you provide your own decorating supplies.
PFCC Week Celebration
On Friday, November 10th from Noon to 1:00 PM join us to celebrate ACH Compassion Moment Champions and the winner of the Compassion Team Challenge. Snacks will be served. Presentation starts at 12:15.
Location: Kinsmen Learning Centre Auditorium (4th Floor)
Events
6 NOV 2017Webinar
NOON - 1:00 PM - Alberta Children's Hospital - A2-905 (2nd Floor)
Charting a course toward compassion: Patient and health care provider perspectives and experiences
Come to view it in Room A2-905 or register to view on your own computer.
8 NOV 2017Webinar
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
It takes a village: Leveraging compassion-friendly environments for the people we serve and each other
Come to view it in B2-200 or register to view on your own computer.
9 NOV 2017Webinar
NOON - 1:00 PM
Practical Compassion for Healthcare Providers
10 NOV 2017Webinar
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Why compassion matters: Personal reflections of patients, families and health care providers
Check back soon for more information about the week!
For more information email PFCC or call 403-955-2456
- PFCC Week 2016
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Highlights from PFCC Week 2016
Alberta Children's Hospital
October 17th to 21st, 2016You are invited to participate in the ACH's fifth annual PFCC week to help raise awareness, promote action and celebrate the great work being done.
GROWING PARTNERSHIPS
Improving patient experience one partnership at a time.
All Week
Displays and Activities - check out the displays and activities in ACH's main gathering space (cafeteria) Monday through Thursday. Join us for celebration cake on Thursday at lunch time.
Partnership Tree - families, staff, and physicians are encouraged to write on a leaf to help bring the Partnership Tree to life! Ideas for writing on the leaves can be: describing an experience of how partnership worked well, your commitment to partnering, what's important to you when partnering with others, etc. We want to make our Partnership Tree overflow with leaves!
The Partnership Tree and leaves will be in the Main Gathering Space (Cafeteria) during PFCC Week.
Say it in 7 Challenge - if you only had 7 words to describe the value and importance of partnership between patients, families, and our healthcare system, what words would you choose?
Have your Say beginning Oct 3, 2016 on the AHS Passion for Health blog #sayitin7ahs.
Events
17 OCT 2016Webinar
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Building Patient and Family Centred Partnerships
Come to view it in Room B2-200 or register to view on your own computer.
17 OCT 2016Digital Story Event
2:00 PM - 3:00 PM - LYNC and Audio
Tanya and Ryan's Stories: Physical and Emotional Safety in Healthcare
17 OCT 2016Fishbowl Session
6:00 PM - 7:15 PM - LYNC and Audio
Patients 4 Change Fishbowl Session
Call in and join a conversation with healthcare staff and patient/family advisors about effective and equitable partnerships.
18 OCT 2016Webinar
10:00 AM to 11:00 AM - Alberta Children's Hospital - B2-200 (2nd Floor)
Professional Practice in Action - Stories to Create Conversation
Come to view it in Room B2-200 or register to view on your own computer.
18 OCT 2016TeleHealth
Noon - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Patient-Doctor Unity: Toward a Balance in Healing and Curing
18 OCT 2016Digital Story Event
2:00 PM - 3:00 PM - LYNC and Audio
Darlene and Bob's Stories: Caring for Family Members
19 OCT 2016TeleHealth
10:00 AM - 11:00 AM - Alberta Children's Hospital - B2-200 (2nd Floor)
Igniting Indigenous Inclusion
19 OCT 2016Webinar
Noon - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Leader Rounding: A Practice for Transforming Culture and Patient Experience
Come to view it in Room B2-200 or register to view on your own computer.
19 OCT 2016Digital Story Event
2:00 PM - 3:00 PM - LYNC and Audio
Leslie and Gary's Stories: Stories of Success - How to Partner with Patients for Better Outcomes
20 OCT 2016TeleHealth
Noon - 1:00 PM - Alberta Children's Hospital - A2-905 (2nd Floor)
Reading Emotional Queues: The Art and Science of Improving Connection and Communication between Patients and Healthcare Providers
20 OCT 2016Digital Story Event
2:00 PM - 3:00 PM - LYNC and Audio
Sylvia and Winnie's Stories: Communication and Partnership
21 OCT 2016Webinar
Noon - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Do You Understand Me? Communicating with Limited and Non-English Speaking Patients
Come to view it in Room B2-200 or register to view on your own computer.
21 OCT 2016Digital Story Event
2:00 PM to 3:00 PM - LYNC and Audio
Maya and Randy's Stories: Seeing the Person
For more information email PFCC or call 403-955-2456
- PFCC Week 2015
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Alberta Children's Hospital
October 5th to 9th, 2015You are invited to participate in the ACH's fourth annual PFCC week to help raise awareness, promote action and celebrate the great work being done.
What's Your Story?
Improving patient experience one story at a time.
All Week
#WhatsYourStory Challenge - Staff are encouraged to start every meeting with a short patient story. Tell us what you did and your team will be entered for a prize!
achfcc@ahs.caCheck out our displays in the main atrium at ACH
Add your Patient and Family experience story to the Story Wall
Take part in our Scavenger Hunt to find resources for families throughout the hospital. Prizes will be awarded. Everyone encouraged to participate!
Events
05 OCT 2015Telehealth Session
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Why Stories Matter: Building Community, Discovering Wisdom, Inspiring Change in a Health Care Setting.
06 OCT 2015Webinar
11:00 AM - Noon - Alberta Children's Hospital - B2-200 (2nd Floor)
Cultural Safety: Improving the Experience for the Sexual and Gender Diverse Population. Available in ACH room B2-200 or from your own computer.
07 OCT 2015Webinar
Noon - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
The Impact of Storytelling: Reflections from the Good News Initiative Pilot and Value of Positivity. Available in ACH room B2-200 or from your own computer.
08 OCT 2015Telehealth
11:00 AM - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Cultural Diversity: Improving the Health Care Experience for Alberta's Aboriginal Population.
08 OCT 2015Advisory Panel
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Calgary Zone, Child & Adolescent Addictions & Mental Health (CAAMPH) Advisory panel.
08 OCT 2015Webinar
7:00 PM - 8:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Sharing your Patient Story with Confidence.Available in ACH room B2-200 or from your computer.
08 OCT 2015Celebration
8:00 PM - 9:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Patient and Family Centre Care Volunteer Celebration!
09 OCT 2015Telehealth
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Compassion & Empathy. The Importance of being heard.
For more information email achfcc@ahs.ca or call 403-955-2456
- PFCC Week 2014
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Alberta Children's Hospital
September 29 - October 3, 2014You are invited to participate in the ACH third annual and the first AHS province wide PFCC week to help raise awareness, promote action and celebrate the great work being done.
Collaboration
Compassion
Coordination
...ALWAYSAll Week
Check out our displays in the Main Gathering Space
Enter the 6 Word Contest - using six words describe "How do you Partner for Patients". Individual and team responses are welcome from staff and family. Prizes will be awarded
Events
30 SEPT 2014PFCC Movie Time
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Join us to watch fun and inspiring video clips about Collaboration, Compassion, and Coordination. Clips will be shown from NOON to 12:30 PM and repeated again from 12:30 PM - 1:00 PM. You can bring your lunch.
01 OCT 2014FCC Rounds
8:30 AM - 9:30 AM - Alberta Children's Hospital - B2-200 (2nd Floor)
Explore what collaboration means through the experiences of staff and families.
01 OCT 2014Compassionate Communication
12:30 PM - 1:30 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Telehealth session on how language and self awareness can help us communicate with compassion.
02 OCT 2014ACH PFCC Celebration
11:00 AM - 1:00 PM - Alberta Children's Hospital - Main Gathering Space (1st Floor)
Staff and Families are invited to join in on games and activities to celebrate Patient and Family Centred Care Week at ACH. Try a fun game. Take your picture with your healthcare partners. Enjoy some cake.
02 OCT 2014Putting the Parent in Family Centred Care
NOON - 1:00 PM - Alberta Children's Hospital - A2-905 (2nd Floor - Family & Community Resource Centre)
Telehealth Pediatric Grand Rounds by Dr. Gail Andrew and three parent advisors.
03 OCT 2014Building PFCC into the Foundation of SHC
NOON - 1:00 PM - Alberta Children's Hospital - B2-200 (2nd Floor)
Telehealth session on the Patient and Family Centred Care work at the South Health Campus.
For more information email achfcc@albertahealthservices.ca or call 403-955-2456