PFCC - Newsletter
You can learn about Patient and Family Centred Care activities at Alberta Children's Hospital by reading our monthly e-newsletter - Together We're Better. This newsletter will give you insight into Family Centred Care Initiatives, profile our Family Centred Care champions, and keep you up to date on upcoming education opportunities. Archived copies are available on the FCRC website.
To receive the newsletter via email, please send your email address to email@example.com.
Welcome to the July edition of Together We're Better.
AHS Patient First Strategy Released
Alberta Health Services released its Patient First Strategy in June. This document focuses on strategies and recommendations to ensure patient and family centred care is at the forefront of delivery seamless and effective health care to Albertans. The strategy outlines four priority themes:
- Promote respect
- Enhance communications
- Support a team-based approach to care
- Improve transitions in care
Now that the strategy is set, plans, tools and resources are being put in place for the fall to support staff in rolling out the strategy at sites across the province.
In her comments about the Strategy, Dr. Verna Yu says:
Albertans reminded us that, as we work to reduce wait times, add continuing care beds, improve patient outcomes, build big infrastructure, and purchase high-tech medical equipment, we can't forget about the intimate, face-to-face human interactions at the heart of every health care encounter. Saying a kind word. Making an unscheduled visit to check on a patient. Being an attentive listener. On the surface, they seem like small things. But they're a big deal for Albertans, and a big deal for AHS.
Click here for more information about the Patient First Strategy.
Youth Wanted for the Child and Youth Advisory Council
Do you know a youth, ages 12-16, who may be interested in sharing their ideas and feedback to improve the quality of AHS child health programs and services? If so, please tell them about the Child and Youth Advisory Council at the Alberta Children's Hospital. We are adding to our diverse team of youth who meet six times a year on Saturday to consult on child health work. This year we are looking for new members with experience as a patient (either inpatient or outpatient) or a sibling of a patient. As well, we are seeking members from locations outside of Calgary (Red Deer South).
For more information please go to our website.
Save the Date Patient and Family Centred Care Week - October 5-9
What's Your Story?
Improving Patient Experience One Story at a Time
Plans are in the works for a busy Patient and Family Centred Care Week at ACH.
Provincially AHS is hosting a number of telehealths and webinars. You may want to put these sessions on your calendar:
Monday, October 5 - Noon-1:00pm - Telehealth
Why Stories Matter: Building Community, Discovering Wisdom, and Inspiring Change in a Health Care Setting
Tuesday, October 6 - 11:00am-Noon - Webinar
Cultural Safety: Improving the Experience for the Sexual and Gender Diverse Population
Wednesday, October 7 - Noon-1:00pm - Webinar
The Impact of Storytelling: Reflections from the Global News Pilot and Value of Positivity
Thursday, Oct 8 - 10:00-11:00am - Telehealth
Cultural Diversity: Improving the Health Care Experience for Alberta's Aboriginal Population
Oct 8 - 7:00-8:00pm - Webinar
Sharing Your Patient Story with Confidence
Oct 9 - 11:00am-Noon - Telehealth
Compassion & Empathy: The Importance of Being Heard
Share your PFCC Moment
We are gathering quick stories of Patient and Family Centred Care moments. Please share with us a recent memorable interaction you've had that tells the tale of Patient and Family Centred Care in action. We are interested in the experiences of staff, family, and patients.
In This IssuePatient First Strategy
Save the Date
Share PFCC Moments
IPFCC Webinar - Advisor Skills
Growing Your Skills as a Patient and Family Advisor - Strategies for Strengthening Collaboration
Tuesday August 18, 2015
2:00 - 3:00 PM
(ACH, 2nd Floor)
Are you a patient-family advisor or a health care professional who partners with advisors? Do you want to explore how to strengthen skills and grow partnerships?
Join Kelly Parent from the Institute for Patient and Family Centred Care as she reflects on a decade of experience as a family leader and shares strategies for successful and rewarding advisor collaborations.
Everyone is welcome to view this webinar in Room B2-200 across from the main elevators on the second floor at the Alberta Children's Hospital.
Patient and Family Centred Care 101
New Module available on My Learning
Refresh your knowledge of Patient and Family Centred Care. A self-paced elearning module is now available for physicians and staff. It covers the foundational knowledge of Patient and Family Centred Care and the four core concepts.
Go to My Learning Link to complete this interactive module.
Book your Consultation with CAYAC
The Child and Youth Advisory Council (CAYAC) has set its meeting dates for 2015-16:
September 19, 2015
October 24, 2015
November 28, 2015
February 6, 2016
March 12, 2016
April 30, 2016
Contact CAYAC to set up your time to get a youth perspective for the work you do.