PFCC - Newsletter
You can learn about Patient and Family Centred Care activities at Alberta Children's Hospital by reading our monthly e-newsletter - Together We're Better. This newsletter will give you insight into Family Centred Care Initiatives, profile our Family Centred Care champions, and keep you up to date on upcoming education opportunities. Archived copies are available on the FCRC website.
To receive the newsletter via email, please send your email address to firstname.lastname@example.org.
Welcome to the October edition of Together We're Better.
Patient and Family Centred Care Week - September 29 - October 3
The week of September 29th we celebrated our third annual Patient and Family Centred Care (PFCC) Week. This year we were joined in this celebration by sites across Alberta Health Services. Our theme was Collaboration, Compassion, Coordination ...ALWAYS
Staff and family members participated in educational sessions, took in the displays in the main gathering space, submitted some great entries into our six word contest, and enjoyed cake at our PFCC celebration. Thanks to everyone who took the time to participate!
We'd love to hear about what your department/clinic/unit did to celebrate Patient and Family Centred Care Week. Send us an email with the details!
6 Word Contest: "How do you Partner for Patients?"
Thanks to everyone who contributed their entry to the 6 Word Contest - "How do YOU Partner for Patients?" We received some thoughtful and inspiring entries.
Winners in the team contest:
- Personally Focused,
- HOT Program Family Centred Care Committee
- Providing Care and Assistance with Smiles
- Emily's Window
- Providing Childcare for Patients and Siblings
- Emily's Backyard
Winners in the individual contest:
- Treat Everyone with Respect and Kindness
- Compassion - Connection - Creation - Celebration - Communication - Collaboration
- (The Six C's of Partnership) Rshmi
- Smile Every Day and Create Memories
Extra entries that didn't make the contest cut-off:
- Being Honest About How You Feel
- Heather (Parent)
- From the ACETS Team
Thoughts about Collaboration, Compassion, and Coordination
Some of the wisdom that was shared during PFCC Week:
You can't meaningfully collaborate unless you are mutually respectful and have a dialogue.
- Dr. Marli Robertson at PFCC Rounds
I was exhausted and a nurse wheeled in a recliner - that was a human thing to do.
- Diana Manz (parent) at PFCC Rounds
How would our practices change if instead of discussing strategies for "managing the difficult patient" [or family] we were developing skills for "caring for the suffering patient" [or family]?
- Jaeun Macen, Compassionate Communication
Check out what you missed
Watch this short video on empathy that was shown at our movie time during PFCC Week
RSA Short: The Power of Empathy
The session on Compassionate Communication presented by Jaeun Macen was recorded and is available for AHS employees on AHS Videos. If you are family member and would like to view the powerpoint from the session, send us an email and we'll send it to you.
Patient Engagement has a new practical wisdom tool on Compassionate Communication. AHS employees will find it on Insite.
In This IssuePFCC Week
6 Word Contest
Thoughts about ...
What you missed
PFCC Steering Committee
Parent Volunteers Needed
CAYAC Meeting Dates
Staff and Family Volunteers for the ACH Patient and Family Centred Care Steering Committee
The ACH Patient and Family Centred Care Steering Committee provides an opportunity for families and health care providers to work together as partners in care to support, promote, guide, and advance Patient and Family Centred Care. This committee was created four years ago and has an equal number of staff and family representatives. Members meet for two hours once a month and also have opportunities to get involved in projects outside of meeting time.
Email email@example.com if you are interested
Parent Volunteers Needed for Bedside Orientations
We are looking for parents whose children have experience as an inpatient at the ACH to do bedside orientations. These orientations provide newly admitted families with information about the hospital, the supports available, and how to partner with the healthcare team. You would commit to coming every other week for a 3 hour period to connect with families.
Email for more information or to sign up
Consult with CAYAC
Need some ideas on how to proceed with your child health program or service? Would like you some feedback on what you're doing from a youth perspective?
Come to a meeting of the Child and Youth Advisory Council. Our remaining meetings dates for 2014-15 are:
- November 29, 2014
- February 7, 2015
- March 14, 2015
- May 2, 2015