PFCC - Newsletter
You can learn about Patient and Family Centred Care activities at Alberta Children's Hospital by reading our monthly e-newsletter - Together We're Better. This newsletter will give you insight into Family Centred Care Initiatives, profile our Family Centred Care champions, and keep you up to date on upcoming education opportunities. Archived copies are available on the FCRC website.
To receive the newsletter via email, please send your email address to firstname.lastname@example.org.
Welcome to the July edition of Together We're Better.
Presentation Explores the Human Experience of Care
On June 3, Dr. Bridget Duffy presented "Quality and Safety Through the Eyes of the Patient" as part of the AHS President Speakers Series. This presentation is now available for AHS staff to watch on Insite.
Dr. Duffy eloquently talked about integrating the patient experience with quality and safety. She identified five Always Events for healthcare system innovations:
- address patients' emotional and spiritual needs
- put nurses and doctors back at the bedside
- improve physician and nurse communication
- engage patient and family in plan of care
- create consistent seamless journeys
Check out the "Caring for Kids New to Canada" website
If you work with immigrant and refugee children, youth, and families in your volunteer or professional healthcare role, you'll want to check on the Canadian Paediatric Society website - Caring for Kids New to Canada. Here you can find an overview on immigrants and refugees in Canada, links to healthcare information in multiple languages, tips on using an interpreter, and much more.
We Want your Ideas for Patient and Family Centred Care Week September 29 - October 3
In 2012, we celebrated our first Patient and Family Centred Care (PFCC) Week at the Alberta Children's Hospital. Last year, some of our paediatric partners from around the province joined in and hosted their own celebrations. We are thrilled that this year the first provincial Patient and Family Centred Care Week will be hosted throughout Alberta Health Services. The purpose of PFCC Week is to raise awareness, promote action and celebrate the great work being done within AHS.
We'd love your input: What should PFCC Week look like at ACH? What events and activities would you like to see happen? How would you like to help?
PFCC Week 2014 Theme:
In This IssueHuman Experience Presentation
Caring for Kids Website
Save the Date
CAYAC Meeting Dates
Save the Date
Family Advisory Day Conference October 27, 2014
Safe Transitions in Care Conference October 28, 2014
Engagement and Patient Experience, Quality & Health Improvement, Alberta Health Services, in combination with Canadian Patient Safety Week, invite you to save the date for the upcoming Family Advisory Day Conference and the Safe Transitions in Care Conferences.
More details to follow.
2014-2015 CAYAC Meeting Dates
The dates for the meetings of CAYAC (the Child and Youth Advisory Council) have been set for the 2014-2015 year. Book your time to consult with CAYAC on your child health program or service.
2014-2015 Meeting Dates:
- September 13, 2014
- October 18, 2014
- November 29, 2014
- February 7, 2015
- March 14, 2015
- May 2, 2015
Climbing Mountains: Leadership & Resilience in Paediatric Healthcare
October 19-21, 2014
The preliminary program is now available for the annual conference of the Canadian Association of Paediatric Health Centres (CAPHC).
This conference is being hosted here in Calgary with significant participation from the Alberta Children's Hospital community.
On the Sunday, October 19, the Canadian Family Advisory Network will host a symposium.