PFCC - Newsletter
You can learn about Patient and Family Centred Care activities at Alberta Children's Hospital by reading our monthly e-newsletter - Together We're Better. This newsletter will give you insight into Family Centred Care Initiatives, profile our Family Centred Care champions, and keep you up to date on upcoming education opportunities. Archived copies are available on the FCRC website.
To receive the newsletter via email, please send your email address to firstname.lastname@example.org.
Welcome to the January edition of Together We're Better.
We encourage you to start your year off by refreshing your knowledge of Patient and Family Centred Care. See the column on the right side of this newsletter for two great learning opportunities!
ACH Patient and Family Centred Care Network
Do you know about the ACH Patient and Family Centred Care Network? This is a group of families and staff who are willing to share their personal and professional perspectives and participate in Patient and Family Centred Care (PFCC) activities.
Some ways in which PFCC Network members volunteer include:
- serving as a member of a committee
- attending focus groups
- reviewing and providing input on written material
- sharing stories
- providing feedback through email
New members are welcome to join the PFCC Network. Members can choose how they want to be involved according to their areas of interest and time available to volunteer.
If you need a family and/or staff perspective for the work you are doing, please contact the PFCC Network to be linked with its members.
View the ACH Family Centred Care Video on YouTube
Have you seen Together We're Better, the video on Family Centred Care at the Alberta Children's Hospital? Filmed on site, this video highlights some of the things staff and family do to make the hospital a patient and family centred care environment. It was locally created but is relevant to all. Have a look and be inspired!
Every month, we want to introduce you to some of the family members and staff involved with Patient and Family Centred Care initiatives at ACH.
This month, meet Sherri Wuetherick and Marie McNaughton, staff members from the Family and Community Resource Centre whose work focuses on engaging families and staff in Patient and Family Centred Care(PFCC) at ACH.
Sherri Wuetherick has been actively involved at the Alberta Children's Hospital for 17 years as a mother of a child with chronic health issues, a volunteer parent advisor, and most recently a staff member. One of the things she has learned over time is that Family Centred Care is a journey. It's the little things that make a big difference. Listening to each other, sharing information, and partnering together can often lead to a better experience for everyone.
For the past five years Sherri has been working at ACH as a Family Centred Care Parent Advisor and is the Co-Chair of the Patient and Family Centred Care Steering Committee. In her job she shares her experiences as a parent of a medically complex child and she also promotes and demonstrates the concepts of PFCC through her interactions with families and health care professionals. Sherri's daytimer is full of meetings and appointments with groups and individuals who benefit from her experience as a parent and knowledge of PFCC.
Marie McNaughton shares an office with Sherri and is grateful to have easy access to her wisdom and experience. They work together on a number of PFCC initiatives. For the past three years, Marie has been in the role of Family and Youth Engagement Coordinator. As her title suggests, her work focuses primarily on engaging family and youth volunteers in PFCC work. This includes coordinating the work of Family to Family Connections and the Child and Youth Advisory Council. As well, she supports the Parents as Partners work and is leading the pilot of Family Bedside Orientations.
Marie considers it a privilege to work with parent and youth volunteers who are so generous in sharing their time and experience. She gets excited when she sees how a conversation with a family brings another family confidence and hope. She has learned that those who have been in the trenches bring a perspective to the work of healthcare that enriches the experience for everyone. We can expect the best outcomes in healthcare when we actively engage our clients in our work. Marie's hope is to provide the support needed to make this happen.
In This IssueACH PFCC Network
Family Centred Care Video
Webinar - Jan 23
FCC Rounds - Jan 31
Be Your Own Boss
Thurs, January 23
Enhancing the Collaborative Process: Preparing, Supporting, and Mentoring Staff & Patient & Family Advisors to Advance Patient- and Family-Centered Care
11:00 a.m. to Noon
Staff and Family Members are invited to view this webinar from the Institute of Patient and Family Centered Care.
The hallmark of health care organizations that have achieved leadership in patient- and family-centered care is the ability to consistently integrate the shared perspectives of patients, families, and staff. This webinar focuses on the how-to's of the collaborative process: strategies on how to prepare patient and family advisors as well as staff, to be effective collaborators and to move from sharing perspectives to action and implementation.
Friday, January 31
Family Centred Care Rounds
Sometimes the Journey is Rocky
8:30 a.m. - 9:30 a.m.
Join us for a conversation on Patient and Family Centred Care with Trish Loeb, Clinical Nurse Educator NICU and Lia Lousier, Parent of an NICU/PICU patient.
These Rounds feature digital stories and explore the experience of a staff and a family. Personal experience and perspectives shared by the story tellers and speakers help us to be critically reflective about our own experiences and thoughtful about the real practice of Family Centred Care.
Staff and family members are encouraged to attend. No sign-up is required.
Workshop for Youth
Be Your Own Boss
A program to help youth with a chronic health condition learn to manage their illness.
Open to youth ages 14-24
Wednesday evenings Feb 5, 2014- March 12, 2014
East Calgary Health Centre