The information you provide us will be private and held in confidence. It will only be used to allow you to register for sessions. No identifying information will be released.
2
Where can I find information about current sessions?
Click on the "Current Sessions" button at the top of this page.
3
Where can I find information about past sessions?
Click on the "Past Sessions" button at the top of this page. Here you will find examples of past sessions.
You will be asked to enter your name, email address, and other necessary information and to create a password to be able to register (please remember the email address and password you set). This information is kept private and will not be released.
Go to your email inbox and click the link to be able to register for a session. You must do this before being able to log in to register for a course.
Click on the "Log In" button and log in using your email address and password.
Find the session in which you would like to register.
Click on the "Register" button.
Important! Click on "Confirm Registration" button at the bottom of the page!
You will receive an automatic email stating that you are registered or have been put on a waitlist if the session is already full.
5
What happens if I forget my password?
Click on the "Log In" button, then click "Forgot Password" to the right with the little key beside it. This will send CES an email indicating that you have forgotten your password. CES will contact you by email with instructions when your password has been reset.
6
What if I am put on the waitlist? How will I know if a space has become available for me to attend?
Our system will automatically notify you as soon as a spot has become available.
7
Can I bring my baby/child with me to a session?
Our sessions are set up for adult learning. While we will not turn away anyone who comes with a baby or child, it is recommended not to bring children as they may disturb others' learning.
8
What if I missed a session in which I was registered or one I would like to have attended but for which I did not register?
Please check our web site regularly to see if and when that topic may be repeated at a later date. Popular topics are often offered again at another location or later in the year.
Please feel free to email ces@albertahealthservices.ca or call us at 403-955-7420 and we can let you know if we are planning to offer the topic again.
9
Can I still get the handouts if I missed a session in which I was registered or one I would like to have attended but for which I did not register? Also, what if I attended a previous session and am now unable to find the handouts?
Handouts are only available for 48 hours prior to the session and 48 hours after the session. They are intended only for those who attend our sessions, either in person or via telehealth/video-conference.
Telehealth/Video-Conference Questions
1
What is a telehealth/video-conference?
Telehealth/video-conference technology allows us to provide live child health and mental health education in real time and over large distances. Parents/caregivers and other community members are thereby able to access expertise and resources as close to home as possible.
Live sessions are hosted out of the Alberta Children's Hospital and sent to sites throughout the province and beyond, where attendees can view them on monitors and ask questions of the presenter in real time.
Telehealth/video-conference is not available through your personal computer or laptop. You must access a telehealth/video-conference site that has the facilities needed to participate in our sessions. Please see #3 below on how to find a site and access the session by telehealth/video-conference.
Handouts are made available to telehealth/video-conference attendees 48 hours in advance of the session.
Attendees are requested to complete an evaluation form at the end of the session in order to provide feedback to CES on their experience of the session and to inform future presentations. These evaluations can be faxed to us at 403-955-2444.
2
How do I know if a session listed in the newsletter is available via telehealth/video-conference?
Click on the "Current Sessions" button on any of the CES web pages.
Find the session of interest and look to the right of the session title. If the session is available via telehealth/video-conference, you will see a little blue camera icon . This means that the session is available via telehealth/video-conference.
Alternatively, click on the drop-down menu and select the option "Telehealth/Video-Conference".
3
How can I attend an upcoming session using telehealth/video-conference?
Please call 403-955-7420 or email us at ces@albertahealthservices.ca and request your site be added to the locations for the session you want to attend. We will advise you of what to do next.
If you are unsure as to where telehealth/video-conference facilities are available in your area, call 403-955-7420 or email us at ces@albertahealthservices.ca and we will locate the closest telehealth/video-conference site to you and provide you with instructions on what to do next.
We will notify you when your requested or closest site has been confirmed and provide you with details of the location and the process needed to access the session.
Once you have received confirmation of the telehealth/video-conference link, you can then register for the session by following the procedure outlined under "General Questions", # 4, above.
The handouts for the session will be made available to you on our web site at http://fcrc.albertahealthservices.ca 48 hours in advance of the presentation and until 48 hours afterward.
Please Note: We require 7 days notice to add sites to a session. This is to allow enough time to process the request and ensure we have the proper resources available.
